News from Around the Trust

Starlight Christmas Pantomime brings festive magic to young patients at St Peter’s Hospital

December 2014

Christmas is a particularly difficult time of year for children to be in hospitals and hospices so this festive season, Starlight Children’s Foundation brought a big dose of fun and laughter to children in Ash Ward at St Peter’s Hospital, Chertsey when its amazing pop-up pantomime paid a visit on Tuesday 9 December 2014.

Izabela Wakula, Health Play Specialist at St Peter’s Hospital, said, “Starlight is always a great experience and a fantastic opportunity for our young patients to go off on an amazing adventure with the panto characters. We think ourselves very lucky to host Starlight panto as they are very professional and their shows are unforgettable for our young patients and their families. This year the panto was followed by a Christmas party, also kindly funded by Starlight.”




Ashford and St Peter’s join others in commitment to ‘No HIV Stigma’ in our NHS

December 2014

NHS trusts up and down the country have teamed up with NAT (National AIDS Trust) and committed to an NHS with ‘No HIV Stigma’. The No HIV Stigma campaign empowers NHS employees to learn more about HIV and take the lead in combatting stigma.

For World AIDS Day 17 NHS organisations, including Ashford and St Peter’s Hospitals NHS Foundation Trust, have already signed up to a commitment ‘No HIV Stigma’ in our NHS, and more are signing up every day.




Trust Consultant’s Royal College award for work in speeding up chest x-ray results

December 2014

Ashford and St Peter’s joint clinical lead in Radiology, Dr Robert Davies was presented with a prestigious award for the ‘most significant improvement in quality, safety, patient outcome and experience’ by the president of the Royal College of Radiologists (RCR) Dr Giles Maskell. This was for his work in streamlining chest x-rays reporting and making dramatic cuts in the waiting time for the results for patients and the doctors treating them.

Chest x-rays are the commonest examination performed in Ashford and St Peter’s radiography department with over 750 per week. The average turnaround time at the Trust for reporting was four days, but some cases were waiting four weeks.




St Peter’s Health Play Specialists Graduate

December 2014

Two St Peter’s Health Play Specialists, Izabela Wakula and Nicola Ruff, graduated on Tuesday 25 November, each with a Foundation Degree in healthcare play specialism from the University of West London.

Health Play Specialists provide pre-operative medical play, distractions at medical interventions; comfort and help patients and parents relax as well as help overcome anxieties. They provide many other activities including: working with specialist nurses in the diabetes support group; parties and some therapeutic play. The newly qualified Health Play Specialists are able to use the course to help them provide better care for our younger patients.




Trust wins three awards at the DAPS Global Summit

December 2014

Ashford and St Peter’s Hospitals NHS Foundation Trust were the proud winners of three awards at the DAPS (Doctors Advancing Patient Safety) Global Awards on Friday 14 November which was part of the DAPS Global Summit in Nottingham.




Ashford and St Peter’s A&E records busiest days in history

December 2014

Doctors from Ashford and St Peter’s Hospitals NHS Foundation Trust have joined forces with colleagues from North West Surrey Clinical Commissioning Group (CCG) to encourage people with minor ailments to use the right NHS services this season after black status was announced two days in a row at St Peter’s A&E department.

Ashford and St Peter’s Deputy Chief Executive, Valerie Bartlett said: “The last couple of days have been the busiest days in our history. Sunday 30 November saw 318 people attending A&E and yesterday saw 323. Our staff continue to work really hard to manage these pressures and sudden spikes in demand and we are really proud of the way they work on behalf of our patients. As a Trust, we continue to work proactively with our community and social care colleagues particularly on securing the right support for patients when they are discharged from hospital. We are also working closely with our commissioning partners to find ways to reduce overall pressure on local health services, particularly over the winter period.”




National HIV Testing Week and World AIDS Day

November 2014

The Blanche Heriot Unit at St Peter’s Hospital joined forces with the Terrence Higgins Trust to raise awareness and provide testing and advice on Monday 24 November and Wednesday 26 November as part of National HIV Testing Week and on Monday 1 December in support of World AIDS Day.

An information stand was available in the foyer of St Peter’s Hospital - which will be returning on Monday 1 December in support of World AIDS Day - with volunteers from the Terrence Higgins Trust, who gave out information leaflets and free condoms. They were also there to signpost staff, visitors and patients to the Blanche Heriot Unit where a HIV test and an asymptomatic screen were on offer, which tested for Chlamydia, Gonorrhoea and Syphilis. The screening and testing will also be available on Monday.




Co-located cardiac unit officially opened

November 2014

Ashford and St Peter’s Hospitals NHS Foundation Trust Chief Executive Suzanne Rankin was joined by Executive Board members, HeartBeat Support (Woking) volunteers and staff from Birch Acute Cardiac Unit (BACU), on Wednesday 26 November at the official opening of the co-located cardiac unit at St Peter’s Hospital.

The Coronary Care Unit and Birch Ward, had previously been located on the fourth floor at St Peter’s Hospital. Now they have joined as one and renamed BACU. They have co- located with the Cardiac Catheterization Laboratories (Cath labs) on the second floor so all cardiac care can now be found in one place.




St Peter’s Dr Radcliffe Lisk wins Emerging Leader Award

November 2014

Ashford and St Peter’s Hospital Foundation Trust’s consultant geriatrician and specialty lead for care of the elderly, Dr Radcliffe Lisk won the prestigious award for Emerging Leader at the NHS Kent, Surrey & Sussex Leadership Collaborative Recognition Awards for 2014 on Thursday 27 November in Tonbridge, Kent.

Dr Lisk had been nominated for the award by Deputy Chief Executive, Valerie Bartlett who said in her citation: I am nominating Radcliffe for this award because of his passion for one of our most vulnerable patient groups, his ability to engage with and motivate staff at all levels and from all organisations, his track record of improving care for patients and their families, and his clear desire to keep improving the service and keep improving his own clinical and leadership skills.




Golf Club Raise Money for Support Group

November 2014

The Artisan Section of St Georges Hill Golf Club has generously given £1327.80 of fundraising to the Ashford Breast Cancer Support Group.

The team captain, Paul Cunningham, nominated the support group as the charity of his choice, stating that it’s a cause he holds very close to his heart, after losing his mother to the disease, and being brought up by his grandparents as a very small child.




Ashford and St Peter's Wins National Customer Service Award

November 2014

Ashford and St Peter’s Hospitals NHS Foundation Trust took home the award for ‘Best NHS Trust’ after receiving an outstanding number of positive comments from patients. They have demonstrated a high level of passion and commitment by developing their organisation and improving patient services.

The Trust has been acknowledged for going the extra mile, delivering innovation, creativity and excellence to their patients. The teams work well together using various programmes to help create a friendly environment and provide outstanding customer service.




Atrial Fibrillation Awareness Week 24-30 November

November 2014

Information about Atrial Fibrillation (AF) was available at an information stand in the foyer of St Peter’s Hospital on Tuesday 25 November 2014 which also offered a simple pulse check for AF. Arrhythmia Specialist Nurses, Patricia Little and Lisa Galley were on hand, carrying out pulse checks and offering advice and information.

Arrhythmia Specialist Nurse Patricia Little said: “As well as carrying out a simple pulse check and giving advice, we were aiming to teach all those who visited us how to take their own pulse, as well as checking blood pressures. AF is a very common heart rhythm disorder which many people are not aware of, which was the reason for having the stand available.




Raising awareness of World Prematurity Day 2014 at St Peter’s Hospital

November 2014

Ashford and St Peter’s Director of Workforce, Louise McKenzie joined others across the country and wore purple to raise awareness of World Prematurity Day on Monday 17th November 2014 and the serious issues that premature babies and their families face.

Louise is supporting World Prematurity Day as she herself had two premature babies, Charlotte born 15 weeks early, weighing 720 grams, and requiring level 3 neonatal nursing, and Martha born 7 weeks early. Speaking of her experiences, Louise said: “The emotional impact of leaving hospital without your baby in your arms is very hard to describe – scared, guilty, and empty. But that emptiness is soon filled with the daily routines of life in a neonatal unit. The amazing support of the specialist doctors and nurses helped my husband, Stuart and I to focus and be strong. Our mantra was to get Charlotte to feed, sleep and grow and we were delighted when she was ready to come home 16 weeks later.”




£1,500 cheque presented to Intensive Care Unit

November 2014

Ann Chapman from Ashford, visited St Peter’s Hospital on Thursday 13 November 2014, to present a cheque for £1,500 to the Intensive Care Unit in memory of her late husband Charles (Chas) Chapman who sadly passed away on 19 March this year in this Unit.

The money was raised by various activities and events starting from donations in lieu of flowers at Mr Chapman’s funeral; a family friend being sponsored to run 10K and a coffee morning where cakes were sold for donations towards this fundraising.




Large bowel post-op infections drop

November 2014

Patients who have operations on their large bowel at St Peter’s Hospital in Chertsey have a lower than average risk of contracting an infection afterwards, a national survey by Public Health England has shown.

Out of 72 operations in the second quarter of this year, only six patients contracted post-operative infections – a rate of just 8.3 per cent compared to the national average of 12.1 per cent and the best result since the Trust started to participate in the National Surveillance scheme in 2008.




Hope’s grateful parents carry on raising funds for St Peter’s life-saving Neonatal unit

October 2014

Alison and Duncan Kelly have never forgotten the debt of gratitude they owe to the staff of the Neonatal Intensive Care Unit (NICU) at St. Peter’s Hospital, Chertsey, where their daughter, Hope, was cared for after her premature birth in 2011.

Hope is now a normal, healthy three-year-old but Alison and Duncan are continuing their fund-raising efforts with undiminished enthusiasm. A 10-mile ‘Walk of Hope’ from and to St. Peter’s at the end of September raised over £1,200 with more coming in for the hospital’s Early Births Fund. Fifty-four of Hope's friends and family participated.





Abbey Clancy opens new Abbey Birth Centre at St. Peter’s Hospital

October 2014

Model, TV presenter and proud Mum, Abbey Clancy, opened the new Midwifery Led Unit – the Abbey Birth Centre - at St. Peter’s Hospital in Chertsey last week.

This marked the official opening of the flagship centre, which has been in operation since May. The centre is a unique NHS facility in the local area and offers an ideal ‘home from home’ setting for women seeking a natural and positive birth experience.




Innovative patient safety project for oxygen patients

September 2014

An innovative patient safety project is being trialled at St Peter’s Hospital (on Aspen Ward) for patients who are prescribed oxygen. As with so many of the best ideas it’s really simple; a coloured wrist band to alert staff to the right oxygen saturation levels for that patient.

For example, patients suffering from COPD (chronic obstructive pulmonary disease) can often be at risk of being over-oxygenated. The correct saturation level for COPD patients is between 88-92% - an orange wrist band will alert staff that this is the safe level for these patients. Similarly a blue wrist band will tell staff that a patient needs a saturation level between 94-98% (these are usually patients with healthy lungs but who have an acute illness).





New Chemotherapy Service at Ashford Hospital

September 2014

Partnership working is at the heart of a new chemotherapy service launched recently for patients at Ashford Hospital, Middlesex.

As part of a joint project between Ashford and St Peter’s Hospitals and The Royal Surrey County Hospital NHS Foundation Trusts – who plan to merge next year – patients living around Ashford Hospital are able to receive chemotherapy locally rather than having to travel to specialist centres, for example in Guildford or London.





Ashford and St Peter’s one of safest hospital Trusts for hip fracture patients

September 2014

For anyone unfortunate enough to fall and break a hip, St Peter’s Hospital in Chertsey has once again come out as one of the safest places in the country to be treated.

The latest report by the Royal College of Physicians, detailing outcomes for patients admitted to 182 hospitals in England with a hip fracture in 2013, shows that Ashford & St Peter’s was in the top 16 Trusts for achieving ‘Best Practice’ in a range of criteria including operations within 36 hours of admission and a multi-disciplinary approach (doctors, nurses and therapists working together) to assessment and after-care. Three year data (2011-13) showed that the Trust has a low mortality for hip fracture patients and was in the top 12 performing Trusts in the country.





Patients thanked for their part in major health-care studies at Ashford and St Peter’s

August 2014

The results are currently being analysed of two major research projects completed earlier this year at Ashford and St Peter’s Hospitals NHS Foundation Trust and the Trust’s Research and Development Manager, Dr Martha Wrigley, has expressed her thanks to the 800-plus patients who agreed to take part.

She said: “We want to express our gratitude and appreciation to all those patients who helped us with these two studies. Their participation is extremely important and will make a major contribution to patient care in the future.”





Oscar’s grateful parents raise £2,700 for St Peter’s diabetes centre

August 2014

Two-and-a-half-year-old Oscar Felton looked the picture of health as he played with a train under the watchful eye of his grandfather, Duncan, in the foyer of the Stephanie Marks Diabetes Resource Centre at St Peter’s Hospital, Chertsey last week.

But 10 months ago it was a very unwell little boy who was brought into that same centre. Paediatric Diabetes Nurse Specialist Rebecca Morello said: “Oscar was one of our youngest patients when he was diagnosed in October last year. When he came to us initially he was a very tired and poorly looking little boy - all because his body wasn’t producing any insulin.





Trust first in UK to have new mobile unit to help fight against hospital infections

August 2014

Chief Nurse Suzanne Rankin who takes over as Chief Executive next month of Ashford and St Peter’s Hospitals NHS Foundation Trust, Kate Eidens Associate Director of Nursing and Heather Caudle Deputy Chief Nurse/ Associate Director of Quality, joined patients and visitors on Wednesday (August 13) at St Peter’s Hospital for the first public demonstration of the Trust’s new SureWash hand hygiene training and assessment machine.

The Trust is the first in the UK to have one of these compact, mobile units which uses a camera, video and graphics to assess hand hygiene technique and infection control knowledge as well as provide interactive training. The Trust has put it through an intensive month-long trial in a number of wards and departments before deciding to buy.





Trust bids fond farewell to outgoing Chief Executive Andrew Liles

August 2014

Ashford and St Peter’s Hospitals NHS Foundation Trust today (Friday 15 August) bid a fond farewell to outgoing Chief Executive Andrew Liles. At a special farewell lunch held at St Peter’s Hospital, over 100 members of staff, past and present, came to say their farewells as Andrew leaves to take up a new career in healthcare consultancy.

Speaking at the event and paying tribute to Andrew’s many achievements over the past 5 ½ years, Chair Aileen McLeish said: “On behalf of both patients and staff, I would like to thank you for everything you have contributed to the Trust during your time here, including leading us to becoming a successful Foundation Trust since 2010. Under your leadership we have improved both the quality of care we give to patients and clinical outcomes, and there is no doubt that our reputation is very different to what it was when you first joined. Above all you have taken the first of our four values, Patients First, and made it your mantra.”





Trust shortlisted in four national WOW! Awards

August 2014

We are delighted to announce that Ashford and St Peter’s Hospitals NHS Foundation Trust has been shortlisted in four categories for the WOW! Awards national finals 2014.

The WOW! Awards are the UK’s only national award scheme in recognising excellent customer service based on patient, carer or colleague nominations across private and public organisations. The Trust adopted this initiative in July 2012, so staff who have ‘Gone the Extra mile’ could be recognised.





Starlight Summer Panto brings sunshine to young patients at St Peter’s

August 2014

Five-year-old Maddie Anderson from Ashford, with other young patients, families and hospital staff, enjoyed a recent performance of the summer pantomime Robinson Crusoe by Starlight, in the hospital playroom.

The Trust’s Play Service Coordinator Izabella Wakula said: “Everybody loved it; it was very loud but lovely. Patients interacted with the actors and they all had a very good time.”





Celebrating the 100th Birth in new Abbey Birth Centre at St Peter’s

July 2014

Proud parents Kathryn and Mathew Nash with Grayson - their third son – who was the 100th baby delivered at the midwife-led Abbey Birth Centre, which opened in May at St Peter’s Hospital, Chertsey. He weighed 3,955gms.

Kathryn, who was cared for by student midwife Kelly Parsons supervised by Midwife Lacey Crouch, wrote in the guest book: “Thank you to the amazing midwives. They did a fantastic job. Such a calm and relaxed atmosphere and a great birthing experience. Great facilities and brilliant staff. I couldn’t have asked for anything more - and your 100th baby!!”





Take extra care in the hot weather

July 2014

Ashford and St Peter’s Hospitals NHS Foundation Trust advises local residents to ‘Take extra care in the hot weather so you can enjoy it and stay well’, and if you do start to feel unwell please seek medical advice as soon as possible.

While many people enjoy hot weather, high temperatures can be dangerous, especially for people who may be particularly vulnerable such as older people, young children and those with serious illnesses. Those most at risk include, those over 75 and those with dementia, babies and young children and people with other serious chronic conditions, for example with heart or breathing problems. People who are very physically active, for example those doing sports, can also be at higher risk in the hot weather.





Grateful couple open garden to raise funds for Trusts’ Cardiac Risk Management Services

July 2014

When Caroline Warner had an aortic valve replacement at Harefield Hospital last May, she was referred to the Cardiac Risk Management service at Ashford and St Peter’s Hospitals for follow up cardiac rehab. That’s when she met Liz Murphy, Senior Cardiac Specialist Nurse and her team. Following the care and treatment given by the hospital in helping Caroline to recover and feel like herself again – she, along with her husband Alan, decided to open their beautiful garden to the public and raised £600 for the Trust.

The Cardiac Risk Management service is offered to people who have had a heart attack, coronary angioplasty or coronary artery bypass or valvular surgery. It can also be helpful if patients have had an ICD fitted or have stable heart failure, cardiomyopathy or congenital heart disease. The main aspects of the programme are reducing risk factors, protecting the heart and the long term management of conditions. Patients will get information on diet and medications. There will also be support for broader wellbeing including assessment of anxiety and depression and tips for dealing with stress.





Trust announces new Chief Executive

June 2014

Suzanne Rankin has been appointed as the new Chief Executive at Ashford and St Peter’s Hospitals NHS Foundation Trust. Currently the Trust’s Chief Nurse, she will replace Andrew Liles who recently announced his decision to leave the NHS and pursue a career in healthcare consultancy.

Making the announcement, Trust Chairman Aileen McLeish says: “We are delighted to announce the appointment of Suzanne as our new Chief Executive. As well as demonstrating exceptionally strong leadership during her time here as Chief Nurse, Suzanne is able to draw from a wealth of experience from other senior roles within both the NHS and the Royal Navy where she spent her early nursing career.





Bereaved family’s chair gift will give comfort to other anxious relatives

June 2014

When Barry Stafford was a patient in St Peter’s Hospital Chertsey a year ago, his wife Pat and son Darren, spent many nights in the hospital before he died. Afterwards they raised £1,000 to buy a reclining chair for Birch Ward and the Coronary Care Unit (CCU) so that other families in similar circumstances could be near their loved ones in greater comfort.

Cardiology Manager, Dawn Reeves-Turner, said: “We are extremely grateful to this lovely family who, despite the sadness at their loss, have shown care and compassion for others. Barry’s chair will be a very welcome addition to the ward’s amenities.”





National Dietitians Week at Ashford and St Peter’s Hospitals

June 2014

The world’s first Dietitians Week (9-13 June 2014), led by the British Dietetic Association (BDA) aimed to highlight the importance of dietitians and the role they play with patients nutrition as part of their care in hospitals and in the community.

Marking the week Ashford and St Peter’s held stands in the main reception at both hospital sites with information regarding the Trusts development of its dietitian services, and also launched our new bedside information folder for patients. These detail what we offer to inpatients - including the weekly menus, special diets, such as gluten free, modified textures and those for patients with cultural/religious dietary restrictions. We held tastings of our in-patient catering during the week too.





Recruitment Open Day for Band 5 Nurses

June 2014

At a Board meeting last week, Ashford & St Peter’s Hospitals NHS Foundation Trust agreed to lift the suspension of parking charges for blue badge holders at their two hospitals.

Explaining the decision, Deputy Chief Executive Valerie Bartlett said: “Parking charges at NHS hospitals is always a contentious issue. We recognise that and we’ve discussed this proposal with a number of stakeholders including our Disability Access Group, Governors and Patient Panel. Whilst we know everyone won’t agree with the final decision, it’s really important that we are able to recover sufficient money through charges to cover maintenance and improvement costs for our car parks and that we aren’t taking that money away from direct patient care.





Blue Badge Parking Charges

June 2014

It’s an exciting time to be a nurse at Ashford & St Peter’s as we’ve launched our new Nursing Strategy Together We Care. We believe in providing the highest quality safe and effective care to our patients, and our award-winning nurses are at the heart of our services.

Are you an experienced band 5 nurse? Or interested in our 2 year preceptee rotation? Or maybe you’re interested in returning to nursing? Or work casual shifts with Bank on Us, our temps team?





‘Inspirational’ visit to St Peter’s Hospital

June 2014

The new High Sheriff of Surrey, Peter Lee, and the Governor in Waiting for the British Virgin Islands, John Duncan, visited St Peter’s Hospital earlier this week to see first-hand work being done under a partnership between the hospital Trust and the Surrey County Council’s Youth Reparation Service.

Accompanied by Youth Reparation Officer Ellie Paterson from Surrey County Council, the visitors were hosted by Trust Chairman Aileen McLeish and toured the hospital’s neonatal intensive care unit as well as visiting staff on Cedar Ward (care of the elderly).





Reaching out to the Carers in our Trust

June 2014

Carers Week is a UK-wide annual awareness campaign running from Monday 9th to Sunday 15 June 2014. Its aim is to improve the lives of carers and the people they care for. Carers Week aims to celebrate and recognise the contribution made by the UK's 6.5 million carers who look after an ill, frail or disabled family member or friend.





Public discussion event

May 2014

Following the joint announcement of the proposed plans to merge Ashford and St Peter’s Hospitals with the Royal Surrey County Hospital, we would like to invite you to one of our public events in June. This is an opportunity to hear our proposals and engage in discussion around these with representatives present from both hospital Trusts.





Ashford and St Peter’s Hospitals named CHKS ‘Top 40 Hospital’ for the third time

May 2014

We are pleased to announce that Ashford and St. Peter’s Hospitals NHS Foundation Trust has been announced as one of the winners in the CHKS Top 40 Hospitals Awards 2014 in a recent ceremony held in London. The Trust was previously rated a Top 40 Hospital in 2011 and 2013.

The awards recognise the 40 best performing hospital Trusts in the country (out of 130 in total that are CHKS clients), based on the evaluation of 22 indicators including safety, clinical effectiveness, health outcomes, efficiency, patient experience and quality of care. These are all important measures of how safe and effective the care and treatment that we give to our patients is.





Dementia Awareness Week at Ashford and St Peter’s Hospitals

May 2014

Dementia Awareness Week takes place in May every year and is run by Alzheimer’s Society - the UK’s leading support and research charity for people with dementia, their families and carers. This year Dementia Awareness Week (18-24 May 2014) is all about opening up conversations around dementia.

Marking the week Ashford and St Peter’s will be holding stands in the main reception at both hospital sites with information regarding the Trusts development of its dementia services, as well as dementia specialist staff available to give patients and carers advice and support.




New Self-Check-In Service at Ashford and St Peter’s Hospitals

May 2014

Ashford and St Peter’s are pleased to announce that our much awaited Self-Check-In service is now fully up and running. These smart, modern kiosks are harnessing the best from modern technology, with many benefits for patients and the Trust. The kiosks enable patients to check themselves in as they arrive, and provide additional confidentiality for those patients who were uncomfortable with verbally confirming their details. This also means reception staff can concentrate on booking follow-up appointments, and they also help to reduce the build-up of queues.

The kiosks have built-in privacy screens so that only those standing directly in front of them can view the information




First baby ‘Evie’ born at St Peter’s New Midwifery Led Unit – The Abbey Birth Centre

May 2014

We are delighted to announce that Ashford and St Peter’s fantastic new midwifery led birth unit – The Abbey Birth Centre’s (ABC) midwives delivered their first baby in our unique facility.

Evie Olivia Allan was born on the 6th of May at 13.39 weighing 7lbs and 2ozs, to proud new parents Debbie Weldon and Craig Allan from Cobham Surrey (picture below).




Boards Announce Merger as Preferred Way Forward

May 2014

Earlier this week the Boards of Ashford and St Peter’s Hospitals and The Royal Surrey County Hospital NHS Foundation Trusts agreed that merging the two organisations is the best way to ensure high quality local healthcare with maximum benefits for patients, and have agreed to undertake more detailed work on developing a Full Business Case for merger. This decision follows a period of partnership between the two Trusts over the last 18 months, who have worked together on a number of clinical projects to improve services for local patients.

Andrew Liles, Chief Executive at Ashford & St Peter’s says: “Improving patient care for people in Surrey has been at the heart of our partnership work over the last 18 months. At the same time, our clinicians have developed a joint clinical vision which describes clear benefits for patients through increased collaboration. Having considered a number of options on the best way to deliver high quality services to patients, our Boards have decided that the merger of our two organisations will provide the long-term, sustainable, high quality care that patients need.”




New Midwifery Led Unit opens for local mums to be at St Peter’s Hospital

May 2014

We are delighted to announce that Ashford and St Peter’s fantastic new midwifery led birth unit – The Abbey Birth Centre (ABC), opened to our new mums-to-be on Monday (5th of May) on the International Day of the Midwife. This will be a unique NHS facility in the local area and offer an ideal ‘home from home’ setting for women seeking a natural and positive birth experience.

The centre will look and feel very different to a traditional labour ward, with care led by our friendly team of midwives who feel very passionately about promoting and supporting natural birth whenever possible.




Ashford and St Peter’s Hospitals celebrates excellence of staff

April 2014

Around 130 staff and guests of Ashford and St Peter’s Hospitals NHS Foundation Trust came together to celebrate their 2014 Staff Achievement Awards on Tuesday 1st April at Oatlands Park Hotel in Weybridge.

Hosted by Trust Chairman Aileen McLeish, and WOW! Awards CEO Derek Williams, the event began with a champagne afternoon tea before the winners of nine awards were announced. Aileen opened the event by saying: “Tonight we focus on a handful of the nominations which have stood out in terms of being ‘wow’. Some nominations are from our patients and some from our colleagues and this is an opportunity to praise and thank our staff for all their efforts throughout the year.”

Chief Executive Andrew Liles concluded the evening by saying: “Thank you to everyone here who has shown us how we should live our values as an organization. You are an inspiration and a reminder of why we do what we do – for the benefit of our patients and our community.”




Andrew Liles, Chief Executive of Ashford & St Peter’s Hospitals announces new role

April 2014

Andrew Liles, Chief Executive of Ashford & St Peter’s Hospitals NHS Foundation Trust has announced he is to leave the Trust in September to take on a new role as a partner in a healthcare consultancy.

Announcing his departure, Chairman Aileen McLeish said: “It is with real regret that I have to announce that Andrew Liles has decided to step down from his role as Chief Executive at Ashford & St Peter’s Hospitals NHS Foundation Trust. Andrew has been Chief Executive for over five years, leading the Trust through some substantial changes, not only achieving Foundation Trust status but also to a position where we are widely recognised for providing high quality care for our patients. At the same time, Andrew has presided over a number of substantial investments, transforming the appearance and significantly improving facilities at both our hospitals.”




Radio Wey pick up three National Awards for second year running

April 2014

The National Hospital Radio Awards 2014 took place at the end of March in Bristol and Radio Wey picked up three of the top awards this year

They won Gold for ‘Best Station Promotion / Trailer’ with the SportScene programme trailer produced by Clive Stevens, Silver to Gail Hutson for ‘Best Female Presenter’ and another Silver to Steve Chambers and his programme, MiTunes in the ‘Best Specialist Music Programme’.




Award winning staff at Ashford and St Peter’s Hospitals

March 2014

It was a night of celebration for staff at Ashford and St Peter’s Hospitals on Friday 28th March, following their success at the Surrey and Sussex ‘Proud to Care’ Awards Ceremony.

The evening, hosted at the Copthorne Hotel at Effingham, recognised and celebrated NHS ‘stars’ from nurses, health visitors, midwives and care staff working across the region who go above and beyond the call of duty in delivering the 6 Cs of nursing – Care, Compassion, Competence, Communication, Courage and Commitment.




Secretary of State for Justice visits St Peter’s Hospital

March 2014

Trust Chief Executive, Andrew Liles and Neonatal Consultant, Dr Tracy Lawson hosted a short visit from the Secretary of State for Justice, Chris Grayling, to the neonatal intensive care unit at St Peter’s Hospital on Friday 14th March.

Mr Grayling was on a visit to Surrey, facilitated by the County Council’s Youth Reparation Service, to see the work being done locally to support young offenders. St Peter’s Hospital has a long standing partnership with the service through a unique carpentry project, where the young people make items to help patients.




Nutrition and Hydration week at Ashford and St Peter’s Hospitals

March 2014

Food and drink provide a vital contribution for people recovering from illness and for those at risk of malnutrition. Ashford and St Peter’s have marked the week by celebrating nutrition and hydration initiatives, looking at best practice and involving non-clinical staff in various events across the two hospitals.

Nutrition and Hydration week (17th -23rd of March) aimed to create a global movement that will reinforce and focus energy, activity and engagement on good diet and having enough to drink as an important part of quality care, experience and safety improvement in health and social care settings.




Ashford and St. Peter’s staff shortlisted for Proud to Care Awards 2014

March 2014

We are delighted to announce that two individual members of staff and a team at Ashford and St Peter’s Hospitals NHS Foundation Trust staff have been shortlisted for awards in this year’s Surrey and Sussex Proud to Care Awards 2014.

The highly prestigious Proud to Care Awards are intended to recognise and celebrate the achievements of nurses, health visitors, midwives and care staff that have gone over and above the call of duty in delivering the 6Cs – Care, Compassion, Competence, Communication, Courage and Commitment.




Meeting Care Quality Commission Standards at Ashford & St Peter’s

March 2014

Ashford and St Peter’s Hospitals are meeting essential standards of care say the Care Quality Commission in a recently published report following an inspection of the two hospitals last month.

The routine but unannounced visit by CQC inspectors took place on the 12th and 13th January and focused on the Trust’s Maternity, Paediatric and A&E departments, looking specifically at care and welfare of patients, how the hospitals look after vulnerable adults and children, what support is given to staff and the Trust’s governance processes.




Trust’s Orthogeriatrics team shortlisted for prestigious BMJ Awards 2014

February 2014

The Orthogeriatrics Team at Ashford & St Peter's Hospitals NHS Foundation Trust have been shortlisted for this years’ prestigious BMJ Awards (Clinical Leadership Category), sponsored by the General Medical Council and Faculty of Medical Leadership and Management.

Hip fracture is one of the most serious consequences of falls in the elderly, with a mortality of 10% at one month and 30% at one year. There is also significant morbidity associated with hip fractures, with only 50% returning to their previous level of mobility and 10-20% of patients being discharged to a residential or nursing care placement. Elderly patients with hip fractures have complex medical, surgical and rehabilitation needs and a well-coordinated multidisciplinary team approach is essential.




More of St Peter’s Hospital history goes on display

February 2014

Panels illustrating two areas of the history of St Peter’s Hospital in Chertsey have now been put on public display within the hospital.

One set, which covers Royal visits since the war, have been hung on the main hospital “street” – the corridor which leads from the main reception to the Duchess of Kent Wing. The display starts with a visit by Katherine, Duchess of Kent, to open the new theatre block in September 1967. Followed by her return visit, 25 years in March 1992, to open the £11million ward block, named in her honour.




Ashford and St Peter’s Hospitals response to Surrey flooding

February 2014

Ashford and St Peter’s Hospitals are working with the Environment Agency, Surrey County Council, Surrey Fire and Rescue, Surrey Police, Borough Councils, South East Coast Ambulance, Social Services and the wider NHS, to keep people affected by the flooding safe.

Our hospitals are currently running a normal service and we are making sure we have the right plans in place to protect patients and staff during this time. We are supporting our staff and patients as much as possible whose homes have been affected by the floods. For example, we are working with local support services when discharging vulnerable patients back into the community, to make sure they have somewhere appropriate to recover.

Our community therapists and midwives at present are still able to visit patients in flooded areas, but are being affected by traffic delays.




Ashford and St Peter’s wins National award

February 2014

Ashford and St Peter’s Hospitals has scooped the ‘Productive Series’ award for England, at the 2014 Lean Healthcare Awards. The award ceremony, hosted by the Lean Healthcare Academy on 6th February in Leeds, recognised hospitals across the country who have successfully implemented projects to improve patient care.

The Ashford and St Peter’s project, ‘A Trust-wide Approach to Releasing Time to Care’, focused on making simple ward processes, such as shift handovers, drug rounds and meal times, quicker and more efficient to free up time for nurses to directly care for patients. Chief Nurse Suzanne Rankin said: “We are thrilled to have won the award, which recognises the hard work of staff and colleagues working in both our hospitals who have made meaningful improvements for our patients.”




Memorial window restored to Ashford Hospital Chapel

February 2014

A stained glass window that has withstood all weathers in a garden for nearly 20 years has been restored to its rightful place in the Chapel at Ashford Hospital.

The window, depicting Christ with the Lamb, was donated by the Ashford Hospital Nurses’ League and Friends in 1949 in memory of Medical Director George Stephen FRCS. The old chapel was demolished in 1994 and many of the artefacts were lost; the window, which was originally placed in the south transept, is all that remains. It was removed from the old building complete with its frame and for nearly 20 years it has stood in one of the hospital gardens.




ICDC Surrey Receive Lloyds Bank Community Fund Award

February 2014

Ashford and St Peter’s Hospitals is delighted to announce that our Implantable Cardioverter Defibrillator Club (ICDC Surrey) has been awarded £300 by the Lloyds Bank Community Fund for the work they do to support patients and their families to manage their cardiac conditions, bridging the gap between hospital care and self-care.

We have all heard of someone who has had a cardiac arrest. Most cardiac arrests are fatal, but a few survivors are resuscitated. Fortunately, with the good work of the British Heart Foundation, growing numbers of basic and advanced life support providers, the Ambulance Service and excellent cardiac units within the NHS, there are more survivors.




New Hybrid Theatre marks key development for St Peter’s as a major Cardiovascular Centre

February 2014

On Friday 31st January, staff and visitors at St Peter’s Hospital in Chertsey were joined by Adrian Moorhouse, former British Olympic swimmer, to open a cutting-edge operating theatre for vascular surgery. The addition of this new theatre is an important development for St Peter’s as it becomes a major cardiovascular centre for the Surrey population and means a much wider range of procedures can be carried out at the Chertsey hospital.

The ‘Hybrid Theatre’ is a lead lined, state-of-the-art theatre that enables complicated vascular surgery to be done in a minimally invasive way, allowing surgeons to work more quickly which helps to save lives and which is less traumatic for patients. Procedures such as Abdominal Aortic Aneurysm (AAA) repairs can be carried out as key hole rather than open surgery, with real-time imaging equipment helping to guide surgical instruments through the blood vessels.




Trust’s Commitment to Sustainability

January 2014

As with many other Trusts across the country the government has put in place specific sustainability targets, to reduce the carbon footprint of the NHS and protect the environment for future generations. The Trust’s Chairman Aileen McLeish and Chief Executive Andrew Liles signed our sustainability commitment this week, pledging to reducing our emissions by 10% by 2015. In terms of fuel cost this is a saving of more than £200,000 and enough CO2 saved to cover the emissions from 1000 homes.

With Climate Week 2014 (3 -9 March 2014) just around the corner, Ashford and St Peter’s Hospitals aim to use the week as an opportunity to translate the words of our pledge into action. During the week we will have interactive stands where staff, visitors and patients can find out more about the Trust’s initiatives to ensure that we make changes now that will make for a more sustainable future, including the opening of our new wildlife garden at St Peter’s Hospital - a staff initiative from last year’s Climate Week.




Cervical Cancer Prevention Week: 'Screening saves lives'

January 2014

Prevention is key in the fight against cervical cancer, according to a gynaecologist at Ashford and St Peter’s Hospitals.

Despite being a preventable disease, almost 3,000 women a year are diagnosed in the UK – and 20% of women do not take up their invitation for cervical screening.

Cervical Cancer Prevention Week continues until Sunday (January 26) and promotes information about symptoms, causes and prevention of the disease.




New Paediatric Speech and Language Therapist service at St Peter’s Hospital

January 2014

The Paediatric Department at St Peter’s Hospital in Chertsey have a new Speech and Language Therapist service for new-born babies and children who have complex feeding difficulties or in communicating their needs. Joining the wider Multidisciplinary therapists at the Trust, the new therapist will work alongside their Physiotherapy, and Dietetic colleagues, to ensure a coordinated service for our infants and children in hospital.

Nicola Jenkins, one of the new Specialist Paediatric Speech and Language Therapists said, “We are delighted that we are now able to offer this service on our wards, it will allow us to support these children to communicate their needs during what is often a difficult time, using supported systems such as Makaton signing, and or Picture Exchange Systems (often used with autistic children.)”




Trust Consultant Honoured by Royal College of Surgeons

January 2014

Dr Mike Irani, Consultant Rheumatologist at Ashford and St Peter’s Hospitals NHS Foundation Trust, has been honoured with a Fellowship of the Royal College of Surgeons of England for his commitment to medical education and examining. This comes as a particular honour as Dr Irani was elected for the Fellowship by The Court of Examiners of the Royal College of Surgeons, rather than simply being nominated.

A long-serving member of the College’s Court of Examiners for many years, Dr Irani examines both at home and abroad in Basic Sciences (Physiology) and for the clinical exam in musculoskeletal conditions. He also sits on the Question Setting Group.




Trust’s Releasing Time to Care project shortlisted for National award

January 2014

A trust wide nursing project, Releasing Time to Care (RTTC), has been announced as a finalist in the prestigious Lean Healthcare Academy Awards 2014. These awards are an opportunity to share successful and pioneering best practice within healthcare across the country.

Nominated for the Productive Series England Award, the RTTC project has been running for over 12 months and was shortlisted because of its novel trust-wide approach. The aims of the project were to; Increase the direct care time (DCT) value by at least 10%; Improve patient and staff experience, these objectives have been achieved above and beyond initial expectations. One practical example, is the introduction of our nurses wearing red drug round aprons so they do not get disturbed when carrying out this important duty.




Christmas and New Year Babies

January 2014

Nine babies were born on Christmas Day at St Peter’s Hospital six girls and three boys.

The first arrived just after midnight on Christmas Day, Baby Leanna Rose Chisholm, daughter of Jade Proudfoot of Ashford weighing 6lbs. 3oz (2.888 kg.) Five girls and six boys were born at St. Peter’s Hospital on 1st January 2014. The first arrived at 01.24hrs, a little boy Tom born to Cara and Paul Reynolds of Walton. Her son weighed 8lbs.4oz. (3.825 kg.)




Feeling poorly? Avoid long waits - make sure you choose the right health services

January 2014

As the bad weather continues and more people are coming to hospital, Ashford and St. Peter’s Hospitals NHS Foundation Trust is recommending local people think carefully about where to get the right help when they are feeling unwell.

Chief Nurse Suzanne Rankin says: “Our A&E at St Peter’s Hospital is very busy at the moment, and in order to get the best service for you and your family, you need to make sure you choose the most appropriate service. This might be your GP, a local walk-in centre or, for simple coughs and colds, the local pharmacist. Many people think A&E is the quick and easy option but more often than not coming to hospital emergency departments will mean longer waits, often in busy and crowded waiting rooms. In most cases, unless you really are an emergency, you are likely to be seen more quickly elsewhere.”




Have we given exceptional care? Make your nomination!

January 2014

Has a member of our nursing or midwifery teams looking after you or a relative given exceptional care? Ashford and St Peter’s Hospitals is asking for patient and public nominations for NHS England’s Surrey & Sussex Proud to Care awards 2014.

Chief Nurse at the Trust Suzanne Rankin explains more: “Here at Ashford and St Peter’s I am extremely proud of the care given by my large team of nurses, midwives and health care assistants. Now we are asking for your help to recognise those who go above and beyond to give our patients really exceptional care. This new regional awards scheme, which is being run by NHS England, will publically recognise nursing staff from across Surrey and Sussex across a number of categories. If one of our team has given exceptional care to you or a family member why not nominate them for the Public Choice Award?”




Good progress for mums at Ashford and St Peter’s Hospitals

December 2013

Results of a national survey published by the Care Quality Commission (CQC) confirm that women are receiving a high standard of care at Ashford and St Peter’s Hospitals and that many aspects of the service have significantly improved since the last survey in 2010.

Interim Head of Midwifery, Jane Urben, said: “It is very encouraging to see that we are moving in the right direction and have made significant improvements in several areas. Specifically, our results show that are getting better at involving women in decisions about their pregnancy care and in ensuring skin-to-skin contact with baby takes place (whenever possible) shortly after the birth.”




New hospital report highlights low mortality rates

December 2013

The Dr Foster Good Hospital Guide 2013, published this weekend, once again confirms low mortality rates at Ashford and St Peter’s Hospitals NHS Foundation Trust. And this year the Trust has been named by Dr Foster as being one of the top performing hospitals for having low mortality rates including at the weekends.

Medical Director Dr David Fluck explains more: “Once again, this year’s hospital guide confirms low mortality rates for Ashford and St Peter’s, which is good news for our patients. Mortality rates for hospitals are quite complicated and are measured in several different ways; local people should be reassured by the fact that we have lower than expected rates for each separate measure indicating a good overall picture. But perhaps most reassuring is that we have very low mortality rates for both weekdays and weekends, reflecting the high standards of care and good staffing levels that we provide seven days a week.

There has been a lot of recent media coverage regarding weekend staffing in hospitals and how having inadequate cover can result in higher mortality rates for weekends. Here at Ashford and St Peter’s we recognise how important it is to provide consistent care to patients every day and have put a lot of effort into improving weekend cover across our specialties and in particular into expanding our consultant presence and the availability of diagnostic services.”




Mayor of Runnymede opens new Ambulatory Emergency Care Unit at St Peter’s Hospital

November 2013

On Monday 25th November, Cllr Yvonna Lay, Mayor of Runnymede, joined staff at St Peter’s Hospital to open the new Ambulatory Emergency Care Unit (AECU). It is located opposite the Accident and Emergency Department and being used for patients who do not need immediate medical attention and are unlikely to be admitted to hospital, but require further tests or observations before being discharged home.

Deputy Chief Executive Valerie Bartlett explains: “Earlier this year we received some help from the government’s Emergency Care Intensive Support Team and they recommended a unit of this nature could help us improve the experience of our emergency patients and help to avoid unnecessary hospital admissions.”




Ashford and St Peter’s fill hundreds of boxes with donations for Philippine typhoon victims

November 2013

There are 246 Filipino nurses at Ashford and St Peter’s Hospitals NHS Foundation Trust and so when news of Typhoon Haiyan ‘hit’ the headlines the whole Trust rallied round. In under a week 225 large cardboard boxes were filled to capacity, taped up and individually labelled. Donations included rice, canned goods, toiletries, used and new clothes, shoes, blankets, towels, bottled water and medical supplies which were all checked prior to packaging.

Contributions came from every department of the hospital, relatives of patients and also members of the local community for displaced victims of the typhoon.




County visitors see how young offenders’ good work helps bereaved parents and stroke patients

November 2013

Mary Angell, Surrey County Council Cabinet Member for Children & Families and Nick Wilson, the Council’s Strategic Director for Children, Schools & Families visited the Neonatal Intensive Care Unit at St Peter’s Hospital in Chertsey on Wednesday to see how memory boxes made by young offenders bring comfort to parents who are grieving for the loss of their baby.

The visit was organised by Ellie Paterson, Community Reparation Officer, Surrey Youth Support Service and hosted by Bereavement Sister Lynn Parker. The visitors were welcomed by Aileen McLeish, Chairman of Ashford and St Peter’s Hospitals NHS Foundation Trust.




Hospital bracelets help prevent lymphoedema

November 2013

The St Peter’s Hospital League of Friends have donated 450 special green bracelets to the breast care team to promote awareness of lymphoedema, which is a chronic (long-term) condition characterised by oedema or swelling of the arms or legs. It is caused by damage or disruption to the lymphatic system – for example the removal of lymph nodes during breast cancer surgery can put a patient at risk of developing lymphoedema in the affected arm.

Specialist breast care and lymphoedema nurse, Faithe Cockroft, explains: “Lymphoedema is a poorly understood but relatively common condition. As a doctor or nurse, you may not have much exposure to it unless you work within a specialty such as breast cancer where you see first-hand how debilitating it can be, both physically and psychologically. Whilst we can help to manage the symptoms of it, with treatments such as manual lymphatic drainage and wearing special limb supports and bandages, there is no cure. As it is a long-term condition, many patients say it reminds them ‘again and again’ about their cancer journey, even if it was several years ago.”




Extra £1.7m to improve hospitals’ environment

November 2013

A £1.7 million capital injection from the Department of Health’s Energy Efficiency fund will allow Ashford and St Peter’s Hospitals NHS Foundation Trust to make significant improvements to building management systems and give better ventilation and lighting in a number of areas at both hospital sites.

To win the money, the Trust’s Capital and Estates Team successfully submitted business cases to the Department in competition with other NHS Trusts around the country.




Trust celebrates opening of new imaging equipment

November 2013

Ashford and St Peter’s Hospitals has just begun a 10 year programme to maintain and upgrade its imaging and x-ray facilities, bringing real improvements for patients and staff. The first step has been to refurbish one of the x-ray rooms and provide a brand new state-of-the-art C-arm fluoroscopy unit – which enables moving images inside the body to be projected on-screen to assist in surgical procedures - which was opened at the end of October by Trust Chairman Aileen McLeish and Chief Executive Officer of Philips Healthcare Deborah DiSanzo.

Ms McLeish said: “This is the first stage in a big programme of improvements for our radiology department which will significantly benefit both our patients and staff. Bringing in the very latest, state-of-the-art equipment and refurbishing all our patient areas will make a huge difference and we are delighted to be celebrating the opening of this first phase today.”




New Tennyson Unit opens at Ashford Hospital

November 2013

Last week, Trust Chief Executive Andrew Liles cut the ribbon to officially open Ashford Hospital’s new Tennyson Unit, bringing many of the Trust’s orthopaedic and therapy services together in one place for the benefit of patients. The new unit also represents a further regeneration of another part of Ashford Hospital, and brings together a number of experienced members of staff who between them have a long, shared history of working together at the hospital.

Opening the new unit, Andrew Liles commented: “This is a really important event today, for several reasons. Firstly it represents the regeneration of an older part of our hospital, another example of how we are continuing to redevelop and re-invest in Ashford Hospital for the local community. Secondly, this represents a further development of our orthopaedic services – one of our most renowned services – and a successful partnership between orthopaedics and therapies. But thirdly, and most interestingly, this event is another reminder of the strength and loyalty of the staff who work here at Ashford Hospital, many of whom have been here for a large part of their working life, bringing together their shared experience for the benefit of our patients.”




Trust doctors promoting national ‘blood in pee’ campaign

October 2013

Doctors at Ashford and St Peter’s Hospitals NHS Foundation Trust are actively promoting the national ‘blood in pee’ campaign to local patients and the public.

The national campaign, which is part of the wider ‘Be clear on cancer’ campaign, is trying to raise awareness with the public that blood in your urine can be an early symptom of bladder or kidney cancer. As with most cancers, the earlier you act, the better your survival chances are if cancer is diagnosed.




Ashford family say thank you to neonatal team

October 2013

A family from Ashford visited St Peter’s Hospital in Chertsey to say a special thank you for the care provided by the neonatal team to their two children. Lucy and Tom Moore returned to the unit with their children Poppy, 3, and Harrison, 20 months, with a cheque for £2000 – raised by Tom’s adventure cycling from London to Paris over 3 days in July.

Lucy said: “Both Poppy and Harrison arrived unexpectedly around 8 weeks early so over the last three and a half years we have spent many weeks in the hospital’s Neonatal Intensive Care Unit (NICU) and the care provided by the doctors and nurses is just outstanding. Until you’ve been in the situation of needing a facility like NICU it’s hard to understand – but we were there for weeks at a time, for hours every day and night – the staff really look after the whole family and you build a special relationship and trust.”




Trust receives best ‘risk’ rating by CQC in new report

October 2013

In a report published today (24th October) by the Care Quality Commission, Ashford and St Peter’s has been rated in the lowest (i.e. best) ‘risk’ band for a number of important quality indicators. This report is based on a new process for monitoring quality in hospitals which relates to five key questions the CQC is asking all services as part of their new inspection regime – are they safe, effective, caring, responsive and well-led?

The CQC has prepared individual reports (known as an Intelligent Monitoring Reports) for each acute Trust across the country which will be updated on an ongoing basis. These are based on a number of indicators of quality, including infection control rates, mortality rates, waiting times, staff surveys and staffing levels. These reports will act as early intelligence for the CQC, giving a detailed view on how a hospital is performing, as it prepares to inspect individual hospitals under its new inspection regime. Once a full inspection has been undertaken, each hospital will receive an Ofsted-style rating - outstanding, very good, satisfactory or inadequate.




Check yourself in for your hospital appointment

October 2013

Self-check-in for their appointments has become a reality for outpatients at Ashford Hospital and it will soon be introduced at St Peter’s Hospital in Chertsey too.

The first of the bright new touch-screen kiosks made their appearance in the Children’s Department, Eye Clinic and Topaz Community Midwife Service at Ashford in early October closely followed by the sparkling new Outpatients Department.




Patients stand easier thanks to Melanie’s £1,400 cream tea

October 2013

A new standing aid is bringing benefits to patients and staff on Holly Ward at St Peter's Hospital.

When hospital volunteer Melanie Cumper heard Ward Manager Helen Young comment how useful it was to have a SARA STEDY standing aid for patients, she decided she was going to raise the money to buy one for the ward.




Ashford and St Peter’s five-star restaurants

October 2013

All six of the public and staff restaurants at Ashford and St Peter’s Hospitals have been given the top five-star food hygiene rating following inspections by local Environmental Health Inspectors.

The kitchens where patients’ food is prepared at St Peter’s have also got the top rating.




Measuring Patient Dignity

October 2013

Researchers from Ashford and St Peter's NHS Foundation Trust and Dr Ann Gallagher, Reader in Nursing Ethics at the University of Surrey, are collaborating with Prof K Ota, Nursing Professor and Public Health Doctor, from the University of Nagoya in Japan in a research study designed to validate an International Patient Dignity Scale. The study is sponsored by TearLab Corporation.

Prof Ota was welcomed by Chief Nurse, Suzanne Rankin, when he visited St Peter's on Monday(October 1) with Dr Gallagher, who is an appointed Governor of the Trust.

Mrs Rankin said: "This research will help us to understand how dignity is felt in our hospitals so that we can target improvement work in the right areas."




Sheerwater families support neonatal unit

October 2013

Woking Children’s Centre Manager Sandra Scott and Administrator Sunita Kaur recently visited the Neonatal Intensive Care Unit at St Peter’s Hospital in Chertsey to donate a cheque for £350.

The money was raised on 20th July at a special family fun day, to celebrate sixty years of the Sheerwater estate. Around 300 families attended the event and were able to take part in face painting, African drumming and jumping around on the bouncy castle. Caring Daycare nursery, which is adjacent to the Children’s Centre, also held an open day and supported the fundraising, along with Green Oak Housing Association, New Vision Homes and the Sheerwater neighbourhood police team.




Transforming patient's lives – showcasing our therapy services

October 2013

Over 100 therapists from Ashford and St. Peter’s Hospitals attended a Therapies Showcase this Tuesday (8 October) to celebrate the vital contribution they make to patient care.

The Trust’s therapy department is made up of various skilled professionals; occupational therapists, physiotherapists, speech and language therapists, dementia care specialists and dieticians, who provide invaluable care, working across teams, to support our patients’ recoveries in hospital and once discharged in the community and as outpatients.

Opening the event, Chief Executive, Andrew Liles said: “It gives me great pleasure to be here today, to celebrate our therapists, the service they provide is an integral part of our patients’ care - one that is often over looked - and key to patient rehabilitation, in hospital and out in the community.”




Mayor and top cardiologist open St Peter’s new £2.5 million pound Cardiac Unit

October 2013

The Mayor of Runnymede, Councillor Yvonna Lay and eminent cardiologist, Professor Douglas Chamberlain, cut a ribbon to open the new £2.5 million purpose-built Cardiac Catheterization Laboratories - The Cardiac Unit - at St Peter’s Hospital, Chertsey on Friday (October 4).

Among more than 100 guests were Cllr Geoffrey Woodger, Deputy Leader of Runnymede Borough Council, Cllr Peter Waddell Deputy Mayor of Runnymede, Cllr Christine Elmer representing Elmbridge Borough Council, Leader of Woking Borough Council Cllr John Kingsbury and Cllr Jean Pinkerton representing Spelthorne Borough Council.




Trust invites new mothers to have their say on maternity services

October 2013

“We want to hear from you – would you recommend our maternity services to your friends and family?” That’s the message from Ashford and St Peter’s Hospitals NHS Foundation Trust as the Friends and Family Test – introduced into hospitals earlier this year – is extended to maternity services.




EastEnders’ Nina opens £2.8 million transformation of Ashford Hospital outpatients

September 2013

Actress Nina Wadia, who played the popular character of Zainab in EastEnders, unveiled a plaque on Thursday to mark the opening of the £2.8 million transformation of the new outpatients department at Ashford Hospital. Nina, who lives in Staines, is a former patient at the hospital.

She was welcomed by the Chairman of Ashford and St Peter’s Hospitals, Aileen McLeish and Chief Nurse Suzanne Rankin.

Ms McLeish said: “We are really thrilled that Nina has agreed to come along today and thank her for giving up her time to support us. As a local resident and patient herself, I’m sure she has an interest in seeing our new look department – which I must say looks fabulous.




Trust scores well in new patient-led environment inspections

September 2013

Both Ashford and St Peter’s Hospitals have received high scores in new patient-led inspections of hospitals, particularly for standards of cleanliness, quality of food and for ensuring patients’ privacy and dignity. These new inspections of hospitals across the country were introduced earlier this year in a bid to put patients in the driving seat for environmental assessments, with results being published nationally for the first time.

Chief Nurse at the Trust, Suzanne Rankin, explains more: “We are really pleased with these results which show our hospitals comparing very well with others across the country. Our scores are above average for most of the areas inspected, and are particularly high for the cleanliness of our ward areas. These assessments cover some of the areas which matter most to patients – being treated in a clean and safe environment, having tasty nutritious food and high standards of privacy and dignity – so it’s only right that patients should play a leading role in carrying these out. It’s something we really support and it was great to see local people taking an interest in our hospitals.”




Surrey Freemason’s visit St Peter’s Hospital Neonatal Intensive Care Unit

September 2013

An informative and humbling presentation was given by Unit Manager Gill Ayton-Smith to the Provincial Charity Commission of the Surrey Freemasons earlier this year.

David Skilleter, Alan Bayliss and Steve Jones from the Province of Surrey paid a visit to the Unit at St. Peter’s hospital last week for an information gathering visit.




First turf cut for St Peter’s midwifery-led birth unit

September 2013

The Chairman of Ashford and St Peter’s Hospitals NHS Foundation Trust, Aileen McLeish, cut the first turf on Thursday to start building work on a brand-new £1.5 million midwifery-led unit at St Peter’s Hospital in Chertsey.

The new unit will provide a ‘home from home’ environment for women who have normal and uncomplicated pregnancies and want to give birth in a less clinical setting. It will sit next door to the existing maternity unit.




Heartfelt thanks to Trust’s Vascular Team

August 2013

As thanks to the vascular team at Ashford and St Peter’s Hospitals NHS Foundation Trust for saving her Mum Wendy’s life, local resident Natalie Bowden has raised an incredible £5,000 for the Trust’s vascular services.

Says Natalie: “The vascular team at St Peter’s Hospital, led by Mr Kieran Dawson, have been fantastic and there is no doubt they have saved my Mum’s life. Mum suffers from arterial vascular disease and went through 18 really difficult months with 11 hospital admittances and 6 operations, but the team have been absolutely great throughout. I just wanted to give something back; thank you just doesn’t seem enough.”




August 2013

Royal Holloway, University of London, has donated £3000 to the breast cancer fund at Ashford and St Peter’s Hospitals NHS Foundation Trust. The presentation was made at the Egham Royal Show Reception held at the College on Wednesday 14th August by Royal Holloway Principal, Professor Paul Layzell to Trust Chairman, Aileen McLeish and Lead Breast Consultant, Mr Tayo Johnson.

A total of £7000 was raised at the University’s annual Garden Party held in June and divided amongst three charities – Cystic Fibrosis, Royal Holloway’s Tetanus project and the hospital’s breast cancer fund.




Starlight’s Summer Panto brightens up young patients’ stay

August 2013

It is recognised that entertainment and play can significantly improve children and adolescents’ hospital experience and wellbeing and the Ashford and St Peter’s Hospitals NHS Foundation play service considers play an integral part of a child's care.

The Starlight Children’s Foundation, a charity that provides entertainment in hospitals and hospices across the UK and grants wishes for children with serious and terminal illnesses, staged an interactive performance of Sleeping Beauty on Ash Ward at St Peter’s Hospital on Thursday 15th August for 40 children plus parents, siblings and staff. The pantomime was staged exclusively for Starlight by the interactive theatre group The Panto Company and will visit 100 hospitals and hospices this summer over the course of an eight week tour.




Shining a light on research in your local hospitals

August 2013

Have you ever wondered how advances in healthcare come about? Where the research and development work to produce new treatments and cures is carried out?

You may be surprised to learn that a lot of it happens in NHS hospitals up and down the country including at Ashford and St Peter’s Hospitals NHS Foundation Trust.

The Trust is holding an information afternoon entitled “Why Research in a District General Hospital?” at St Peter’s Hospital on Friday October 4 to raise awareness and understanding of the range of research carried out at the two local hospitals. It is open to everyone but advance booking is essential.




£100,000 update for Jasmine Suite at Ashford Hospital

July 2013

The newly refurbished Jasmine Suite at Ashford Hospital, used for breast and gynaecology outpatients, was officially opened by Cllr Isobel Napper, Mayor of Spelthorne, on Tuesday 30th July.

Matron Diane Lashbrook who has overseen the refurbishment project says: “Patients and visitors told us that the area felt cramped and old fashioned and following their feedback we decided to refurbish and update it. The new reception and waiting area is now bigger, brighter and just feels much more open and welcoming. Previously we had a small kitchen area behind a sliding door in the waiting room, but we have now built a separate kitchen which is much better.”




Dr Peter Carter visits St Peter's Hospital

July 2013

On Tuesday 30th July, Ashford and St Peter's Hospitals staff were delighted to welcome Dr Peter Carter, Chief Executive and General Secretary of the Royal College of Nursing to St Peter's Hospital.

Dr Carter's visit was in response to an invitation from the Trust to spend some time at St Peter's Hospital meeting staff and discussing the Trust's new Nursing and Midwifery Strategy, Together we Care.

After taking a tour around the hospital and chatting to staff, including those in A&E, several wards and the specialist neonatal intensive care unit, Dr Carter hosted a joint 'open afternoon' session with Chief Nurse Suzanne Rankin. Introducing Dr Carter, Suzanne said: "I have known Peter for a long time from my days working in the military and I am very excited to welcome him to St Peter's. It's an ideal opportunity for us to be 'loud and proud' about all the excellent work our nurses and midwives are doing, as well as get his valuable input into our new Nursing and Midwifery Strategy."




Great response rate to Friends and Family Test

July 2013

Following the publication of national Friends and Family Test data today, Ashford and St Peter's Hospitals has achieved one of the highest response rates in the South East. Since the test was introduced in April, the Trust has heard from almost 1800 inpatients and patients using A&E services.

Chief Nurse Suzanne Rankin explains more: "The Friends and Family Test is all about improving patient experience and it's something we have really promoted in our hospitals. To see such high response rates is very encouraging as it shows our staff are very supportive of receiving patient feedback, both positive and negative, to make changes and improvements."

The Trust achieved a 'Friends and Family score' of 74 for their inpatient feedback and 45 for A&E. Suzanne says: "We are pleased with our inpatient score, which is a good, solid score and compares well with other Trusts locally and nationally. We feel that our A&E score is fairly on par with other Trusts who have a similar response rate to us, but lower than we would like it to be. We are looking carefully at the comments and suggestions our A&E patients have made and how we can improve - for example how we communicate waiting times and ensure a better selection of food is available."




Trust stops using Liverpool Care Pathway

July 2013

The Medical Director of Ashford and St Peter's NHS Foundation Trust, Dr David Fluck, has confirmed that it is already standard procedure within the Trust for senior clinicians to review all care given to dying patients to ensure how they are being cared for is appropriate and that every patient has a named senior clinician and nurse in their final hours and days of life.

Following publication of the Independent Review of the Liverpool Care Pathway (LCP), the Department of Health has directed all Trusts to carry out such reviews.




New entrance opens inspired by patients’ working group

July 2013

The new ground floor entrance to St Peter’s Hospital was officially opened today [24th July] by patient representative Christina Candey, who has been part of a working group helping the hospital improve its access for disabled patients and visitors.

Hosted by Trust Chairman, Aileen McLeish, guests at the opening included The Mayor of Runnymede, Councillor Yvonna Lay, Deputy Chief Executive, Valerie Bartlett, other members of the working group, hospital staff and representatives from the builders and architects involved in the scheme.




"Ham Nawa" group donates to local hospital

July 2013

A Muslim community group in Woking has raised £1285 for Ashford and St Peter's Hospitals. Members of the Ham Nawa group, which means 'Like Minded People' in Urdu, organise social events every year and choose a local organisation or charity to support.

Ham Nawa Co-ordinator Mohammad Ilyas Raja said: "There is a large Muslim community in Woking and we are very keen to support local services and charities. For example, we have previously donated to the Woking Mayor's chosen charity, Woking Hospice and Woking Community Hospital. At times, we have also supported international appeals, such as the Japan Earthquake and Tsunami. This year we decided to support our local health services and donate to Ashford and St Peter's Hospitals."




Care of the Elderly Team Highly Commended in National Awards Scheme

July 2013

A Surrey project aimed at reducing falls and fractures in care homes and preventing emergency admissions to hospital has received national recognition in the Care Integration Awards 2013, jointly promoted by Health Service Journal (HSJ) and Nursing Times.

The project, which has won a Highly Commended Award in the Musculoskeletal Care category was the brainchild of care of the elderly consultants Dr Keefai Yeong and Dr Radcliffe Lisk. It is a three-way partnership between the hospital team, GPs and the Community Falls Team (part of Virgin Care) with funding provided by pharmaceutical company Servier. The project aims to empower care home staff to reduce falls and fractures in their homes by providing training in early assessment and prevention of trauma in this high risk group.




Hospital R&D team in the pink

July 2013

The Research and Development (R&D) team at Ashford and St Peter's Hospitals stood out this week in their new bright pink uniforms.

Clinical Trials Manager, Martha Wrigley, said: "We are very keen to raise the profile of research and development within the Trust and amongst patients and the public. It is such an important field, with the potential to help unlimited patients in the future receive better treatment and drugs for their condition. It's also a way for our doctors and nurses to broaden their horizons and get involved in something a bit different from their usual duties."




Take extra care in the hot weather

July 2013

‘Take extra care in the hot weather so you can enjoy it and stay well’ – that’s the message from Ashford and St Peter’s Hospitals NHS Foundation Trust as temperatures start to soar.

Dr Jacob Addo, Consultant in Emergency Medicine at St Peter’s Hospital, offers local residents some good advice: “When temperatures get really high, prolonged exposure to the sun can cause some quite serious heat related conditions, such as dehydration, overheating, heat exhaustion and even heat stroke. But there are a number of simple precautions people can take to prevent this happening.

For example, making sure you stay hydrated by drinking plenty of water or fruit juice, staying out of the direct sun as much as possible, either in the shade or indoors, and making sure you are well protected when you do go outside with loose clothing, a sun hat and using plenty of high factor sun cream.”




New Cancer Support and Information Room opens

July 2013

A dedicated Cancer Support and Information Room, giving cancer patients, their families and carers a relaxed space for talking, reading and reflection, has opened this week at St Peter's Hospital.

The room was inspired by ideas from the Trust's Improving Cancer Care Action Group - a group of patients, family members, carers, representatives of local support groups and healthcare professionals - who wanted to create a special, relaxing space for patients away from the bustle of the main outpatient waiting area.

Dr Barry Quinn explains more: "Our Improving Cancer Care Action Group recognised that cancer patients, their families and carers often find the hospital environment a little overbearing, particularly when they need to take in difficult news or simply want a quiet corner for reflection. The group came up with this great idea of creating a dedicated room - somewhere that didn't feel like a hospital waiting room - somewhere quiet, with comfy, relaxing seating, where patients can talk privately with their cancer nurse, or simply sit with family members, their carers and so on, and where they can access relevant literature or simply use the space for quiet reflection."




Hospital director shares message to 'Pass it On'

July 2013

National figures from NHS Blood and Transplant reveal that 10,000 people in the UK currently need a transplant and three die every day because not enough organs are available. Locally, Ashford and St Peter's Hospitals are working hard to promote organ and tissue donation and will be supporting Transplant Week, 8th - 14th July.

One member of Ashford and St Peter's staff who feels passionately about the subject is Director of Workforce Transformation Louise McKenzie. Louise was 20 years old when she was diagnosed with a condition causing inflammation of the kidneys called IgA nephropathy.




Midwives share message "Breastfeeding - every day makes a difference to your baby"

June 2013

Staff and volunteers from the maternity unit at St Peter's Hospital organised a huge cake sale on Tuesday 25th June to support National Breastfeeding Awareness Week (23rd - 29th June).

Infant Feeding Advisor and Specialist Midwife, Kim McHarg, said: "We wanted to encourage people to come and talk to us about breastfeeding and particularly the key message around this year's campaign, that every day you breastfeed makes a difference to your baby. As last year's cake sale was so popular, we thought we would do another one this year - it's a good way of chatting to mums and dads-to-be about breastfeeding in a more relaxed way. The money raised will be used towards our breastfeeding resources."




Hospital takes part in national study for premature babies

June 2013

The Neonatal Intensive Care Unit at St. Peter's Hospital, Chertsey, which provides Level 3 (highest level) intensive care for Surrey, is taking part in a national study of the use of probiotics (friendly bacteria) for premature babies. The aim of this study is to see if giving probiotics to babies born very early helps to keep the intestines healthy and fight infections. The researchers particularly wish to see if a serious condition called Necrotising Enterocolitis can be reduced.

This study commenced at the hospital in 2011 and comes to a conclusion around the end of July 2013. To be able to take part in the study, babies need to be born at a gestational period of less than 30 weeks + 6 days (which is approximately 9 weeks early) and start on the probiotics within 48 hours of delivery.

To date 90 babies have been recruited at St. Peter's to take part in the national study of 1,300 babies and the results are due to be published in 2015.




Ashford and St Peter’s celebrates the launch of CEMIG

June 2013

Ashford and St Peter’s Hospitals is one of 18 centres in the country with accreditation for surgical treatment of advanced endometriosis, a debilitating condition that affects the lives of almost 2 million women in the UK, causing pain and infertility. This accreditation is awarded by a leading professional body, the British Society for Gynaecological Endoscopy (BSGE).

Mr. Shaheen Khazali, Consultant Gynaecologist, explains more: “Ashford and St Peter’s was one of the first centres in the country to achieve national accreditation from BSGE a few years ago, thanks to the efforts of my predecessor, Professor Jeremy Wright. We are determined to be one of the best centres for minimally invasive gynaecology in the country.” He added: “Minimally invasive (keyhole) surgery allows women to get better quicker, compared to conventional open surgery. Most women undergoing keyhole hysterectomy leave hospital the day after the operation, sometimes even the same day and they can go back to work within a couple of weeks. This benefits the patient, the community and the health system.”




New look maternity ward

June 2013

The communal area on Joan Booker, the ward used by women before and after having their babies at St Peter’s Hospital in Chertsey, has received a makeover.

The maternity unit was one of over 100 hospitals throughout the UK who bid for funding at the start of the year from a special £25 million government pot, to improve the birthing environment for women.




A day of two palaces for Hospital Trust volunteers

June 2013

Four volunteers from Ashford and St Peter’s Hospitals NHS Foundation Trust (ASPH) attended the Queen’s Garden Party at Buckingham Palace on Thursday, June 6.

Sheila Knight, Christine Taylor, Peter Lynn and Eldon Sandys were the lucky winners of the ballot to represent all of the 380 volunteers at the two hospitals in recognition of the Trust receiving the Queen’s Award for Voluntary Service in 2012.

On the same day eight more ASPH volunteers, accompanied by the Trust’s Voluntary Services Manager, Julie Addison, were given a tour of the Palace of Westminster and entertained to lunch in the Strangers’ Dining Room by Jonathan Lord, MP for Woking, who formally supported the Trust volunteers’ successful nomination for the Queen’s Award last year.




Trust’s Outstanding Achievement in helping disabled youngsters into work

June 2013

Continued commitment to the Employment Works Project - which offers a variety of work experience placements to disabled students from Brooklands College - has won Ashford and St Peter’s Hospitals NHS Foundation Trust an EmployAbility Making a Difference Award for Outstanding Achievement.

EmployAbility is Surrey County Council's supported employment service for disabled people who wish to find paid or voluntary work but need some additional assistance.




2nd ‘Music on the Wey’ Donation for Premature Babies

May 2013

Radio Wey’s Martin Clarke of The Blues Session and his producer Heather Harrison are proud to announce that they have been able to donate £400 to the Neonatal Unit at St Peter’s Hospital following a very successful charity music concert, run solely by volunteers, which took place at St Peter’s Hospital, Chertsey on the evening of Saturday 4th May 2013.




The High Sheriff of Surrey visits St. Peter's Hospital

May 2013

The High Sheriff of Surrey, Dr. Helen Bowcock DL, visited St. Peter's Hospital this week, to see how young people are helping patients and families cope at particularly difficult times in their lives.

The High Sheriff was accompanied by Trust Chairman Aileen McLeish and Ellie Paterson from the Surrey Youth Support Service Reparation Scheme. The scheme works with vulnerable young people, some of whom have committed an offence, to involve them in projects that help the wider community. The High Sheriff was shown some of the special boxes the young people have designed and created for the Trust's Neo-Natal Intensive Care Unit, for parents to keep special mementos of babies they have lost.




Ashford and St Peter’s celebrates great care

May 2013

Over 100 nurses and midwives from Ashford and St. Peter’s Hospitals attended a Pride in Nursing and Midwifery Day last Friday, to celebrate great care and share best practice across both hospitals through all stages of life from infancy to the end of life.

Opening the event, Chief Executive Andrew Liles said: “I am honoured to have the opportunity to take time out with you to celebrate all the great things our nurses, midwives and support staff do every day caring for patients in our hospitals. We know from feedback that you give so much great care to our patients, and I want us to keep on working together so that we can give the very best care to every patient, every time.”




Coffee morning raises £1,080 for St Peter’s neonatal unit

May 2013

A Charity Coffee Morning has raised a whopping £1,080 for the Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital, Chertsey.

Kerry Price, whose baby, Wilbur, was cared for in the unit last year, recently presented the cheque to Rachel Potter, Clinical Practice Sister, and her colleagues in NICU.




Ashford and St Peter’s rated as a ‘Top 40 Hospital’

May 2013

Ashford and St. Peter’s Hospitals NHS Foundation Trust has been announced as one of the winners in the CHKS Top 40 Hospitals Awards 2013 in a recent ceremony held in London at Middle Temple Hall.

The awards recognise the 40 best performing hospital trusts across the UK (out of 120 in total that are CHKS clients), based on the evaluation of 22 indicators including safety, clinical effectiveness, health outcomes, efficiency, patient experience and quality of care. The Trust was previously nominated as a Top 40 Hospital in 2011.




Midwives’ pens go electronic

May 2013

Penmanship is making a comeback in Maternity. The community midwives who work from St Peter’s Hospital in Chertsey are having to tackle dodgy Ds, poor Ps and vague Vs as they master writing with the new digipen system, which went live in the department in April.

The digital pens were introduced in response to the new funding system for maternity services which determines how much the Trust gets paid for all the pregnancy-related care a woman may need for the duration of her pregnancy, birth and postnatal care.




Trust in ground-breaking Parkinson's research projects

April 2013

The lives of people suffering from Parkinson's disease could be transformed in the future thanks to four ground-breaking research projects being carried out at Ashford and St Peter's NHS Foundation Trust and other hospitals around the country.

One of the largest studies is examining the DNA of sufferers and mechanism of nerve cell damage to enable the development of more effective treatments. 45 patients will be recruited to the study by May and Clinical Researcher Emma Young, said: "We are delighted to be part of this exciting and emerging research into Parkinson's, which is a relatively new area for us. We have had a good response from patients who have been willing to volunteer even though they realise that the findings are more likely to benefit people in the future rather than themselves."

Another genetic study, called PRoBaND, for which elderly care consultant Dr Zahid Dhakam is taking the lead, is looking into the factors that cause sufferers to develop their particular symptoms. Patients recently diagnosed with Parkinson's provide blood samples for DNA analysis and are given regular physical and psychological assessments over three years.




Surrey's Police Commissioner visits hospital to see how young people are helping patients

April 2013

Police and Crime Commissioner for Surrey Kevin Hurley and his deputy Jeff Harris visited St. Peter's Hospital this week, to see how young people are helping older patients to recover from strokes and confusion.

Police Commissioner Hurley and his deputy were accompanied by Ellie Patterson from the Surrey Youth Support Service Reparation Scheme, which works with young people that have committed an offence to involve them in projects that help the wider community. At Ashford and St. Peter's they have designed and created specialist equipment for patients following strokes or with confusion or dementia.

The equipment helps patients to improve their coordination and, for people with confusion, to occupy them so they are at less risk of falling or becoming distressed.




Care of the Elderly Team shortlisted for second national award

April 2013

A Surrey project aimed at reducing falls and fractures in care homes and preventing emergency admissions to hospital has been shortlisted for the Care Integration Awards 2013, jointly promoted by Health Service Journal (HSJ) and Nursing Times.

Nominated in the Musculoskeletal Care award category, the project is the brainchild of care of the elderly consultants Dr Keefai Yeong and Dr Radcliffe Lisk. It is a three-way partnership between the hospital team, GPs and the Community Falls Team (part of Virgin Care) with funding provided by pharmaceutical company Servier. The project aims to empower care home staff to reduce falls and fractures in their homes by providing training in early assessment and prevention of trauma in this high risk group.




New inpatients’ survey shows improvements in nursing care

April 2013

The annual survey of patients that have stayed at least one night at Ashford and St. Peter’s Hospitals shows that they have experienced a significant improvement in nursing care compared with that reported in last year’s survey.

In the latest inpatient survey for 2012, published today by the Care Quality Commission, the Trust received higher scores than in previous years for three key questions about confidence and trust in nurses, how nurses treated them and numbers of nurses on duty.




New pain scale for patients with dementia

April 2013

A team of specialist pain nurses at Ashford and St Peter’s Hospitals are introducing a new assessment tool for patients with confusion and dementia. Harriet Barker, Lead Pain Nurse, said: “Like every acute hospital, we care for many patients with confusion, dementia and also some with learning disabilities. These conditions can make it much harder for people to vocalise and explain their pain. They may say they do not need any pain killers, but often do not really understand the pain they are in or how the medication will make it better.”

The Bolton Pain Assessment Scale was devised at the Royal Bolton Hospital NHS Foundation Trust in 2011 and is now used at many hospitals nationally. It enables staff to make a much wider assessment of the patient, rather than simply asking “are you in pain?” They can then score different factors to give an overall pain score indicating if the patient has no pain, mild, moderate or severe pain.




St Peter’s Hospital to host 2nd ‘Music on the Wey’ Charity Gig

April 2013

Following on from the outstanding success of their first charity concert last year, Radio Wey’s Martin Clarke and Heather Harrison are proud to announce the line-up for this year’s fundraising event which is raising money in aid of the Neonatal Unit at St Peter’s Hospital and Hospital Radio Wey.

The concert will take place at St Peter’s Hospital (Postgraduate Centre), Chertsey on Saturday 4th May 2013, from 6pm - 11pm. Tickets cost £10 in advance from www.thebluessession.co.uk.




“James Bond Nurse” Vanessa retires

April 2013

Vanessa Avlonitis, Deputy Chief Nurse at Ashford and St Peter’s NHS Foundation Trust since 2009, retired at the end of March after 40 years in nursing.

Just a few years after she qualified in 1976 she went to work in Greece and was resident nurse on the set of the James Bond film For Your Eyes Only with Roger Moore in which she made a brief on-screen appearance.




Getting patients better sooner

March 2013

Surgeons and anaesthetists at Ashford and St Peter’s Hospitals are using some innovative new technology to help get patients back on their feet sooner after their operation.

Mr Jonathan Trickett, Consultant Colorectal Surgeon, explains: “There is a lot of evidence to show that patients will have a better outcome and recovery if their nutrition and fluid intake is optimised before and after their operation and they are encouraged to mobilise as early as possible. This forms part of a programme known as Enhanced Recovery.”




Full steam ahead at Ashford Hospital

March 2013

Works to refurbish and modernise the outpatients department at Ashford Hospital are progressing well and the second phase of the project has been completed.

On arriving in the department, patients are now greeted by the reception team at a brand new desk, which will shortly be enhanced with self check-in machines to speed up the process at busy times.

The atrium has been converted into a new waiting area, with natural light flooding in from the roof and a variety of chairs available for patients to choose from. A colourful separate space with toys and floor cushions has been created to keep children entertained, with plans to add book shelves and books in the future.




Trust welcomes new Friends and Family Test

March 2013

“We want to hear from you – would you recommend our hospitals to your friends and family?”

That’s the message from Ashford and St Peter’s Hospitals NHS Foundation Trust as the Government introduces its new Friends and Family Test which will be up and running in all hospital trusts by 1st April this year. Publicity material will be going up across the two hospitals shortly to encourage patients to fill in the short questionnaire.




St. Peter’s Hospital improving access for disabled people

March 2013

This week sees the start of some major new works at St. Peter’s Hospital in Chertsey, to improve parking for blue badge holders and refurbish the adjacent ground floor entrance, the main access to the front of the hospital for people with limited mobility.

The works will increase the number of blue badge parking spaces and provide a new lobby and a brighter more pleasant entrance, significantly improving the experience of patients coming in to the hospital that way.

The external improvements and signage will make pedestrian and blue badge vehicle access to the hospital much clearer, as well as providing a drop-off point immediately outside the ground floor entrance, to allow patients easy access.

Peter Curtis, Head of Capital Developments at Ashford and St. Peter’s Hospitals NHS Foundation Trust, said: “We listened to the views of local people in a working group we set up with local patient organisations to consider blue badge parking and disabled access to the hospital. These refurbishment and improvement works are the direct result of their feedback.”




Hospital Trust makes protecting the environment a priority

March 2013

Ashford and St Peter’s Hospitals NHS Foundation Trust has signalled its commitment to a sustainable future by joining thousands of other organisations taking part in the national Climate Week campaign, 4-10th March.

The Trust hosted two Climate Week Marketplace events for employees, one each at Ashford and St. Peter’s Hospitals, and Chief Executive Andrew Liles has joined many others signing the Climate Week Declaration, which urges the UK government to do more to prevent climate change.




Making a change for the better

March 2013

Over 95,000 NHS healthcare professionals across the UK made a pledge to do something differently on Wednesday 13th March. A huge range of pledges have been made for NHS Change Day, from simple promises such as 'to never ignore a patient or visitor who is lost or in need of a helping hand', to more complex ideas around service improvements and patient safety.

Ashford and St Peter's Hospitals Chief Executive Andrew Liles said: "The motto of Change Day is 'doing something better together' and that is a sentiment we very much reflect at Ashford and St Peter's. The NHS as a whole is undergoing much change and facing a financially challenging time. We need to find new and more efficient ways of doing things whilst still providing a high level of care to our patients."

The Trust is encouraging this forward thinking approach through their unique 'Innovations Fund', which was launched last year to enable front line staff to pitch their ideas for improving hospital services and patient care. "We have received lots of good proposals and agreed funding for several projects which are underway", says Andrew.




£3,000 donation to the Breast Unit at Ashford Hospital

March 2013

Last week local image consultant Eva Law donated a very impressive £3,000 to the Breast Unit at Ashford Hospital following a successful charity lunch and fashion show held at the DeVere Gorse Hill Hotel in Woking. The lunch was organised by Mrs Law in aid of the Fight Breast Cancer charity set up by consultant Miss Sunita Shrotria at Ashford and St Peter’s Hospitals NHS Foundation Trust as a thank you to the team for, as she describes it “looking after me during the most difficult time of my life.”

Eva continues: “I would particularly like to thank Gorse Hill for hosting this event and for providing such an impressive spread; many guests commented on how lovely the buffet lunch was. My thanks too to all the models who took part in the fashion show and the make-up and hair stylists for making them look even more beautiful! A huge thank you is also due to all the sponsors and stallholders who enabled us to put on a really successful silent auction. And finally very special thanks to my fabulous friends Diana Haynes, Maria Lima, Audrey Micallef, Tracey Cipullo, Tracey Medcalfe, Holly Stone plus my lovely daughter Katie, husband Ian and my great boys, Tom and Adam, for all their help and support.”




Premature Hope's grateful family raise over £4K for St Peter's unit

March 2013

It was Alison Finch's 40th birthday on Monday, March 4. She celebrated by presenting a cheque for £3,250 to the Neonatal Intensive Care Unit (NICU) at St Peter's Hospital, Chertsey. And she asked family and friends not to give her presents but make donations to the hospital's Early Births Fund instead.

Alison and Duncan Kelly's daughter, Hope, was born nearly 15 weeks premature in July 2011 at St Peter's. She was immediately transferred to NICU where she stayed - with excursions to two London hospitals for specialist surgery - until she was able to go home in early November 2011, the time she should have been born.

The money has come from sponsorship of a 20-mile walk by Alison's mother, Janet and brother, Andrew, in October to Chertsey from St George's Hospital in Tooting, where Hope had life-saving bowel surgery when she was just five weeks old. Hope weighed just 1lb 4oz when she was born and each mile the pair walked mirrored an ounce of her weight - 20 miles for 20 ounces.




Pregnant or thinking of having a baby?

February 2013

Then pop into Wolsey Place Shopping Centre in Woking on Saturday 9th March and chat to midwives and obstetricians from Ashford and St Peter’s Hospitals and representatives from the local National Childbirth Trust (NCT) branch.

The display stand will be a one-stop-shop to find out everything you need about local services to support you through your pregnancy and birth. Located close to Sainsbury’s Supermarket in Wolsey Place, it will be manned between 9am and 5pm and everyone is welcome to stop by, ask any questions and pick up information and even some free goodies.




Avoid long waits - make sure you choose the right health services

February 2013

As the weather gets colder again and more people are coming to hospital, Ashford and St. Peter’s Hospitals NHS Foundation Trust is recommending local people think carefully about where to get the right help when they are feeling unwell.

Chief Nurse Suzanne Rankin says: “Our A&E is particularly busy at the moment, and in order to get the best service for you and your family, you need to make sure you choose the most appropriate service. This might be your GP, a local walk-in centre or, for simple coughs and colds, the local pharmacist. Many people think A&E is the quick and easy option but more often than not coming to hospital emergency departments will mean longer waits, often in busy and crowded waiting rooms. In most cases, unless you really are an emergency, you are likely to be seen more quickly elsewhere.”

As the temperature drops more adults and children will come to hospital with breathing problems and chest infections, meaning busy emergency departments with long waits – a pattern which is being repeated across most local hospitals in Surrey.

Suzanne continues: “If you or your children feel unwell and ‘over the counter’ medicines are not helping, then don’t wait for it to get worse – speak to your GP and it may avoid a trip to hospital at a later date. Keeping warm will also help you to stay well, particularly for older people, and you should make sure your medicine cabinet is stocked up with basics, such as paracetamol, plasters and a thermometer. Keep a good supply of your regular medications and if you need a repeat prescription, contact your GP.”




Trust Reflects on Publication of Francis Report

February 2013

Ashford and St Peter’s Hospitals NHS Foundation Trust has acknowledged the publication of the second Francis Report earlier this week and will be reflecting carefully on the report’s findings and recommendations.

This landmark report follows the 14 month inquiry led by Robert Francis QC on how poor care and treatment provided by Mid Staffordshire NHS Foundation Trust between 2005 and 2006 was not detected by the many systems in place intended to protect the public, and makes a total of 290 recommendations.

Medical Director at Ashford and St Peter’s, Dr David Fluck, comments on the report: “Those of us working in healthcare are of course shocked and horrified by what we have read and seen in the media and empathise deeply with all the families involved. What’s really important now is that we take the opportunity to consider what this report means for us as individual practitioners, and for this hospital Trust. At the same time, we also need to remember and assure the general public of the very good care and hard work that goes on every single day here in our hospitals.




Trust Launches The Butterfly Scheme

February 2013

With much of the country’s media focused on hospital care this week in the wake of the Francis Report, Ashford and St Peter’s Hospitals has taken another important step in its care of older people, launching a new scheme to reach out to patients with dementia.

Whilst the proportion of older people within the population is rising nationally, in Surrey there is an even higher proportion of older people which is forecast to double by 2033. Coupled with that, 1 in 15 people aged over 65 are estimated to have some form of dementia, and this is set to rise 19,000 by 2020 and 25,000 by 2030.




Charity Concert raises over £2000 for hospital's intensive care unit for babies

February 2013

A couple has raised over £2000 for St. Peter's Hospital's intensive care unit for premature and sick babies, by holding a brass band charity concert late last year.

Staines couple Anna and Robin Underwood organised the concert in honour of their son Ethan James, who was born at St. Peter's Hospital in November 2010, but sadly died little more than a month later due to an incurable condition.

Anna Underwood explains more: "Shortly after Ethan was born we knew that he wouldn't live for very long, but for those precious few weeks we were able to stay with him in a special parents' room in the intensive care unit for babies at St. Peter's Hospital. We would especially like to thank the nurses and doctors at St Peter's for their love and care towards our baby boy, as without their help we would not have been able to spend our wonderful month with Ethan, from which we draw many happy memories."




Heartbeat Woking donates to Hospital Cardiac Rehabilitation Team

January 2013

Heartbeat Woking, a local support group for patients who have or are suffering from a heart condition, recently donated £1,684 to the Cardiac Rehabilitation Team at St Peter's Hospital.

The money is being used to buy a new state of the art LifePak 1000 defibrillator, which as well as being used as a normal defibrillator, also has a special screen and monitoring leads so it can be used to look at heart rhythm should someone experience chest pain.




Ashford and St Peter’s secures £150,000 additional maternity funding

January 2013

Ashford and St Peter’s Hospitals’ maternity department is to benefit from an additional £150,000 funding as part of a national £25m fund to improve women’s experience of childbirth.

One of over 100 hospitals in England who bid for the funding, Ashford and St Peter’s will use the additional money to improve the environment for women and their families in their Labour Ward and Post-natal areas.




New assessment unit for children needing urgent care at St. Peter’s Hospital

January 2013

This week saw the opening of a new Paediatric Assessment Unit (PAU) at St. Peter’s Hospital in Chertsey, providing the best environment for children who may need urgent hospital treatment.

Previously, children who needed urgent care would wait in the hospital’s Accident & Emergency department for assessment before either being discharged or admitted to a ward.

The new Paediatric Assessment Unit is a four-bedded bay in Ash Ward for children, where young people up to their 18th birthday can be observed, assessed or treated before admission or discharge. The unit is open 24 hours a day, seven days a week. Staffed by nurses and doctors who specialise in children’s care and supervised directly by a paediatric consultant, the unit will admit children with medical problems directly from A&E.




Take care in the icy weather

January 2013

As the temperature drops and ice and snow are upon us, Orthopaedic Consultant Mr David Elliott, who leads the nationally recognised trauma and orthopaedics service at Ashford and St Peter’s Hospitals, would like to remind local people, particularly the elderly, to take extra care.

Mr Elliott said: “When it becomes icy or snows, we quickly see a large rise in the number of patients coming to hospital as a result of slips and falls. Many of these need urgent surgery for broken bones and face a long recovery period.”




New beds help women in labour

January 2013

The Labour Ward at St Peter’s Hospital in Chertsey has invested over £50,000 in eight new birthing beds, which can be set-up in several different ways to support women throughout labour.

Labour Ward Manager Louise Emmett has seen the beds used in other Trusts and believes they are hugely beneficial to women. “We know it’s important to keep women mobile during labour – it helps to move the baby through the birth canal and in turn speeds up the birthing process”, says Louise. “But in order to keep moving and adopt different positions, women need to be physically well supported and comfortable.”




New outpatients department taking shape at Ashford Hospital

January 2013

The first phase of works to redesign and refurbish the outpatients department at Ashford Hospital has been completed. The department now boasts a new cafeteria, which is located where the old reception desk used to be and surrounded by windows, providing a more modern and bright environment for customers.

The area known as ‘clinic area D’ has been overhauled and now offers much better facilities, with new echo and treadmill rooms, two new ECG consulting rooms and seven general consulting rooms, two of which are suitable for bariatric (severely obese) patients.




Feeling poorly?

January 2013

Avoid long waits - make sure you choose the right health services.

Ashford and St. Peter’s Hospitals NHS Foundation Trust is recommending local people think carefully about where to get the right help when they are feeling unwell.

Chief Nurse Suzanne Rankin says: “At this time of year all local health services will be busier, so in order to get the best service for you and your family, you need to make sure you choose the most appropriate service. This might be your GP, a local walk-in centre or, for simple coughs and colds, the local pharmacist. Many people think A&E is the quick and easy option but more often than not coming to hospital emergency departments will mean longer waits, often in busy and crowded waiting rooms. For example at St Peter’s Hospital today our A&E department is really busy, with average waits of between 2 ½ - 3 hours for non-emergencies. In most cases, unless you really are an emergency, you are likely to be seen more quickly elsewhere.”




Good start to New Year at Ashford and St Peter’s Hospitals

January 2013

Ashford and St Peter’s Hospitals NHS Foundation Trust is moving into the New Year with a good track record of providing high quality, safe care for patients. Consistently meeting all the national waiting targets for emergency care, planned operations and cancer, and in financial good shape, the Trust – which has recently celebrated its second year as a successful Foundation Trust – is proud of its achievements and the quality of care local people can expect.

Chief Nurse Suzanne Rankin explains more: “Although this is a particularly busy time of year, with higher hospital attendances due to colder weather and winter viruses, as we move into the New Year our staff continue to cope well, making sure patients receive the very best possible care. At a time when hospitals are often hit by winter bugs, our infection control team have worked hard with staff to make sure these and other hospital acquired infections are kept to an absolute minimum with very little disruption to services for patients and their visitors.

Over the last few months we have put a lot of hard work into improving the way we care for our emergency patients in particular, treating (and/or admitting) over 95% of emergencies within four hours – the national target – and making sure if patients do need to stay in hospital they are able to see the right specialist teams as soon as possible. And, although we are very busy currently, staff are pulling out all the stops to ensure our patients remain safe and well treated.”




New Admissions and Discharge Lounge at Ashford Hospital

December 2012

Today sees the official opening of a new Admissions and Discharge Lounge on Dickens Ward at Ashford Hospital in Middlesex.

The Lounge has been built with funds from Ashford and St. Peter's Hospitals NHS Foundation Trust's Innovation Fund, set up by Chief Executive Andrew Liles to finance new projects proposed by staff to improve patient care.

Patients staying on Dickens Ward come into hospital for planned orthopaedic surgery, and previously there was no specific area for them to wait before their surgery.




Christmas Babies

December 2012

Seven babies were born at St Peter's Hospital on Christmas Day. 3 boys and 4 girls. The first baby (a girl) to be born was at 01:04 to a family from Chertsey and the last baby, a boy, born at 23:43 from Virginia Water.




Festive spirit at Ashford and St Peter's Hospitals

December 2012

Over the Christmas period Ashford and St Peter's Hospitals will be caring for patients around the clock as usual. Nurses, doctors and other 'front line' staff will be busy looking after patients on the wards and keeping emergency services running. Whilst an essential team of support staff such as housekeepers, porters and receptionists will help everything operate smoothly.

Chairman Aileen McLeish says: "Hospital life never stops and patients are cared for 365 days a year, 24 hours a day. Nobody wants to be in hospital over Christmas but we do try to inject a little festive cheer and Christmas tradition into proceedings which we know our patients appreciate."

Last weekend the Hope Christian Centre choir from Staines set up in the main reception at St Peter's to entertain visitors and patients passing through. Carol services have been held at both hospital chapels and on Christmas Eve, the St Peter's choir will be singing on the wards whilst Ashford will welcome the Staines Salvation Army Band on Christmas Day.

Meanwhile the catering team will be busy preparing over 800 Christmas dinners, including turkey and all the trimmings and receiving over 3500 Christmas items, including mince pies, satsumas, cranberry juice and shortbread, plus an abundance of Christmas napkins and crackers for patients and staff to enjoy.




Heating happiness for babies at St Peter's

December 2012

Over the past year, members of staff from Labour Ward and other departments at St Peter's Hospital have been raising money for a special 'hot cot'. The fundraising drive has been led by Nursery Nurse Sarah Dunstall, who said: "Overall we have raised about £1600 to purchase the cot; this includes generous support from local businesses such as Waitrose who chose us as one of their 'green token' charities and Pyrford Social Club, who have held two dart competitions and a raffle."

The cot has a specially heated mattress with a unit to control the temperature and is mostly used for babies who are very small or born early. Labour Ward Manager Louise Emmett explains: "Premature and small babies sometimes need a little extra help when they are first born as they adjust to life outside the womb. We have used 'hot cots' in our Neonatal Intensive Care Unit for some time but it's great that we now have one on the ward, as when babies are otherwise well but just need help to maintain their temperature we can keep them with Mum rather than moving them to a separate unit."

"I would like to thank all of our sponsors for their generous contributions and particularly thank Sarah, whose fundraising efforts over the years have been admirable; and Paula Chalkley, who works in the Equipment Library at St Peter's and is the Entertainment Secretary at Pyrford Social Club."




Making the right investments for high quality patient care

December 2012

At Ashford and St Peter's Hospitals, putting patient care first means making the right investment decisions so the Trust can continue to develop high quality local health services. For some time, the Trust's Peterbus service - a local community bus service set up to help patients travel to and from St Peter's Hospital - has been losing money which, as passenger numbers continue to drop, is now posing a risk to funds that should be spent on direct patient care.

Deputy Chief Executive at Ashford and St Peter's Hospitals, Valerie Bartlett, explains more:

"Currently the service costs us around £130,000 year to run, which - for example - could buy us four additional nurses, or pay for 43 hip replacement operations. We know that it's poorly used, with an average of only five passengers per journey, many of whom don't use the service to come to the hospital at all. Added to that, the buses in the fleet are old, with high mileage which means they are breaking down regularly and giving a poor service. Replacing them would cost us a further £80,000 a year which, in today's climate, seems hard to justify.




Winter pressures bite at Ashford and St. Peter's

December 2012

Ashford and St. Peter's Hospitals NHS Foundation Trust is asking local people to think first before they come to St. Peter's Accident and Emergency Department.

As the weather gets colder, more people are coming to hospital, with A&E attendances about 20% higher than normal averages, putting pressure on services. However over the last year, many people who attended A&E could have been treated more appropriately elsewhere

Between June 2011 and May 2012 over one fifth of patients who attended A&E did not require treatment and were sent home with self-care advice, suggesting they had a relatively minor illness or complaint.




New Governors for two year old Foundation Trust

December 2012

This week sees three new Governors taking up their roles at Ashford and St. Peter’s Hospitals NHS Foundation Trust, following recent elections. The three new Governors are Susan Lockwood and Tracy Ward for Runnymede and Consultant Ophthalmologist Arun Gupta, Medical and Dental Staff Governor.

It is two years since Ashford and St. Peter’s became a Foundation Trust, a membership organisation that is more accountable to the local community through the Council of Governors and over 9000 members, with greater financial freedom to reinvest any surpluses directly back into patient care.




Keeping your kids well this winter

December 2012

Every year as the temperature drops, more adults and children will catch colds, coughs and develop respiratory problems and all local health services will be under greater pressure.

Paediatric Consultant Dr Diab Haddad explains how this impacts upon services at St Peter’s Hospital: “Over the last week we have seen a marked increase in the number of children coming into our paediatric A&E department and we are very busy. We are seeing many children with serious respiratory problems such as severe bronchiolitis, who need to be treated in hospital.”




Full marks for hospital Trust’s breastfeeding support!

November 2012

Ashford and St. Peter’s Hospitals NHS Foundation Trust has achieved a significant milestone on the way to becoming a Baby Friendly Trust.

The Trust has achieved Level 2 in Unicef’s Baby Friendly Initiative, a worldwide programme set up to promote breastfeeding and to give the best practical advice and support to mothers for feeding their babies.

The programme involves assessment of the Maternity Unit and the Neo Natal Intensive Care Unit (for premature and sick babies) against the Ten Steps Towards Successful Breastfeeding. Stage two of the initiative focuses on education and training for staff supporting new mothers, including doctors, midwives and nurses, as well as maternity care assistants and nursery nurses.




Ashford and St. Peter’s scoops national award for Managing Long Term Conditions

November 2012

A Surrey hospital Trust has won a prestigious HSJ (Health Services Journal) Award for a special project aiming to improve care for elderly nursing home residents.

Ashford and St. Peter’s Hospitals NHS Foundation Trusts’ Care of the Elderly Team won the award in the ‘Managing Long Term Conditions’ category at a glittering ceremony last night at the Grosvenor House Hotel in London, hosted by BBC presenter Huw Edwards. The award was collected by Consultants in Elderly Care Dr. Keefai Yeong, Dr. Radcliffe Lisk, Dr. Raad Nari and Dr. Bhaskar Mandal.




Ashford and St. Peter’s celebrates excellence with Olympic gold inspiration!

November 2012

Team GB Olympic gold medallist Anna Watkins joined staff and guests of Ashford and St. Peter’s Hospitals NHS Foundation Trust earlier this week to celebrate their Achievement Awards 2012 in the elegant setting of Mercedes Benz World.

Over 200 staff from the Trust were nominated for awards in nine categories by patients and fellow colleagues.




Staff praised at St Peter’s Hospital

November 2012

Staff working in the A&E department at St Peter’s Hospital, have been praised for their calm and efficient action following the outbreak of a suspected small fire earlier this morning.

Philip Kemp, who manages the department explains more: “Smoke was seen coming from a ceiling light fitting in the department at around 9.30 this morning [Friday morning] and the fire alarm was immediately activated. We took the decision to evacuate all patients who were not behind fire doors, including all patients waiting in the main waiting room at the front of the department (our Minors area). Our staff were fantastic, calmly and efficiently evacuating all patients in just a few minutes. While the incident was going on we had to close the department to ambulances, but were clear that any patient who arrived in the meantime needing urgent treatment would of course be booked in and treated appropriately.”

Following the swift arrival of the Fire Brigade and prompt action by the Trust’s estates team to isolate the faulty light fitting, the department was re-opened just 20 minutes after the alarm was first activated. All patients were back in the department by 10 am.




Winter pressures bite at Ashford and St. Peter's

November 2012

Ashford and St. Peter's Hospitals NHS Foundation Trust is asking local people to think first before they come to St. Peter's Accident and Emergency Department.

As the weather gets colder, more people are coming to hospital, with A&E attendances about 20% higher than normal averages, putting pressure on services. However over the last year, many people who attended A&E could have been treated more appropriately elsewhere

Between June 2011 and May 2012 over one fifth of patients who attended A&E did not require treatment and were sent home with self-care advice, suggesting they had a relatively minor illness or complaint.





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